The Benefits of Telehealth


You can maintain social distance AND keep your healthcare appointments.

HealthStar, and HealthStar Physicians Premier Medical, have recently launched a new program called Telehealth. Once more popular for use by people who can’t easily leave their homes, Telehealth is ideal for keeping those who may be infected with COVID-19 from spreading it to other HealthStar patients.

How does Telehealth work?

Any HealthStar patient that has access to a computer, tablet or smartphone with a camera and microphone can contact our office at (423) 532-8621 to request a Telehealth appointment. You’ll receive a confirmation email, which will give detailed instructions for how to connect with your HealthStar Physicians Premier Medical provider. We’ll be here to help, every step of the way.

During your appointment, you’ll use your smartphone, computer or tablet to speak with your healthcare provider. They will discuss your symptoms with you, and determine what the next steps in care will be–just like a regular office visit.

Can I use Telehealth for conditions other than the novel coronavirus?

Absolutely! We encourage our patients to try this new method of healthcare communication if:

  • You want to discuss any health concern with us.
  • You are nervous about visiting our clinic in-person right now.
  • You can’t easily leave home, because you are caring for a dependent.
  • You can’t easily leave home, because it’s hard for you to get around.

What if I still want to come into the clinic?

Telehealth is simply a new tool for our patients to get the best healthcare access we can possibly provide. It’s not meant to replace traditional healthcare, only add to it. Healthcare visits are considered essential, so they are valid reasons for you to leave home. We want to make sure you are well taken care of.

We encourage our patients to keep their scheduled appointments to visit the clinic. Contact us to make or confirm an appointment.

HealthStar Physicians Premier Medical is still open for regular clinic hours, Monday through Friday, from 8 a.m. to 5 p.m. Patients who call us after 4:30 will speak to our answering service.

If you’re experiencing a true emergency, whether you believe it’s related to the novel coronavirus or not, call 911 immediately.

How do I know if I have COVID-19?

Symptoms for COVID-19 can seem a bit like the flu, with some differences. Each person will have differing symptoms, depending on their age, pre-existing conditions and immune function.

Common COVID-19 symptoms include:

  • Fever
  • Cough
  • Shortness of breath
  • Body aches
  • Fatigue

Learn more at

Healthstar Physicians is here for the Lakeway Area.

There is a lot of conflicting information and uncertainty regarding the current COVID-19 pandemic. At HealthStar Physicians, we’re dedicated to helping our community make positive choices based on fact, not fear. We’re ready and able to help you through this time of uncertainty. We abide by our own words: “Take care of yourself. Take care of others.” If you have questions or concerns, or want to learn more, contact us at or

Healthstar Physicians Family Practice is now Healthstar Premier Medical!

We’re still Newport’s compassionate, experienced Osteopathic healthcare providers. We offer a wide range of care, including everything from DOT physicals, vaccines and weight loss management. Click here to learn more.

We’re accepting new patients, and we accept most forms of health insurance. Contact us to find out more.

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